East Norriton, Pa.-based ActiveStrategy Inc. announced Thursday that Dearborn-based Oakwood Healthcare System has selected ActiveStrategy Enterprise Balanced Scorecard software and consulting to help the four-hospital system accelerate its efforts toward "service excellence."

According to Annette Zwerner, Oakwood's corporate director of performance improvement, this new work is part of a much larger effort of the health care system to bring information together in a more meaningful way to achieve better patient outcomes and strategic improvement.

“We selected ActiveStrategy because we felt that they had a unique combination of software that supports our management framework plus a true understanding of how to apply performance excellence methodologies," Zwerner said. 

OHS has been using the Malcolm Baldrige National Quality Program criteria to align the organization to achieve ever-higher goals for performance and was a 2007 recipient of the Michigan Quality Leadership Award, a state program based upon the Baldrige Award.

The system has also recently been recognized as one of the top 100 most integrated healthcare networks or 2008 by Verispan, a health care information and analysis company, and has been named one of America’s Best Hospitals in the U.S. News & World Report's rankings.

ActiveStrategy applications support all major performance management methodologies including the Balanced Scorecard, Malcolm Baldrige Criteria, Six Sigma, and Management by Objectives. ActiveStrategy clients include leading organizations in healthcare, government, pharmaceutical, manufacturing, non-profit, and high-technology sectors.

More at www.activestrategy.com.