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Before your start booking hotel rooms for your family reunion, consider these important tips provided by the Metro Detroit Convention and Visitors Bureau.
DETERMINE YOUR HOTEL NEEDS
• Budget – How much are you willing to spend per night?
• Location – Based on your itinerary, what area would work best?
• # of Rooms – This should be determined based on your past reunions
• Amenities – (i.e. If you have a lot of children in your group, you may want to choose a hotel with a pool and game room.)
• Banquet/Meeting Space – Are you planning a banquet or a meet & greet?
• Shuttle Service – Do you have a large number of relatives who will be traveling by air? If so, you may want to find a hotel that offers an airport shuttle service.
SELECTING YOUR HOTEL
• Schedule an Appointment with the sales manager (If you just “walk in”, you risk not being able to meet with the right sales manager.)
• Consider Proximity to shopping, restaurants and attractions
• Understand the Policies (food & beverage, pets, children, etc)
COMMONLY USED TERMS
• Room Block – number and type of rooms the hotel holds for you
• Room Nights – number of rooms reserved times the number of days (25 rooms for 2 nights = 50 room nights)
• Room Pick up – number of rooms used
• Rack Rates – The hotel’s official posted rates for sleeping rooms
• Group Rates – also known as net rates, refers to discounted room prices given to clients for brining in a large number of rooms
• Flat Rate – refers to a single group rate for all sleeping rooms
• Attrition – liability to pay the hotel for unused room nights
• Cut off Date – refer to the last day to make reservations at the group rate
• Early Departure Fee – a fee to guest who have checked out prior to the reserved check-out date
CONTRACT REVIEW
• Review contract with committee members before signing
• Identify and make sure you fully understand the terms of agreement
• Make sure all items discussed are clearly outlined in the contract
• Make sure you have a signed copy of the contract
INFORM YOUR FAMILY
• Available Room Types and amenities (i.e. 10 doubles, 10 singles, 3, suites)
• Room Rates with Applicable Taxes
• What’s included in the rate (i.e. breakfast)
• Last day to make reservations at the group rate
• Additional Fees (valet parking, rollaway beds)
• Hotel Services (i.e. airport shuttle, business center)
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